The recent v.675 release of the Phantom software from Vision Research modifies how the white balance is stored in the raw cine files. This rendered the files created with this version incompatible with all the existing third party products that read the Phantom files.

Fortunately, developers have been quick to update their tools. Version 2.0.12 of the GlueTools Phantom Cine toolkit now supports the new white balance system, and I just got word that Iridas has implemented support as well, and that updated builds of their products should be available soon.

So, if you’ve downloaded files with the latest Phantom software and you see images that look like this:

instead of this:

you know you need to update your post software.